Shipping & Delivery

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1. SHIPPING & DELIVERY POLICY

At Christiaan & York, we provide FREE Standard delivery worldwide. However, do note that we do not deliver to PO Boxes, military and restricted areas and all naval ports.

Please allow for 1-2 business days for processing at our fulfilment centre before your order is shipped.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 business days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

1. Standard flat rate shipping – FREE for all orders. Standard shipping usually takes around 3-5 business days for delivery after being processed and shipped.

2. Express flat rate shipping – ONLY AUD$8 for all orders within Australia. Express shipping usually takes around 1-3 business days are being processed and shopped.

We will always endeavour to do our best to make sure our pieces get to you in a timely and safe manner! However, the times above are estimates provided by Australia Post and we cannot be responsible for any delays caused by Australia Post and for items that are lost by them in transit.

Please Note: It is the customer’s responsibility to ensure their shipping address is correctly entered. Christiaan & York will not be responsible for undelivered parcels due to incorrect address. Items returned to our warehouse due to incorrect address that need to be reshipped will incur a $15 Handling & Postage fee.

International Deliveries

For International orders around the world, we ship with Australia Post’s International Services. Standard International Shipping & Express Shipping are available for the following countries. For any countries not on the list below, only Express Shipping is offered.

  • Belgium
  • Canada
  • China
  • Croatia
  • Denmark
  • Estonia
  • France
  • Germany
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Korea, Republic of (South Korea)
  • Lithuania
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Poland
  • Portugal
  • Singapore
  • Slovenia
  • Spain
  • Sweden
  • UK
  • USA

 

1. Standard International shipping – FREE for all orders. Standard International Shipping is shipped using Australia Post Pack & Track International or Registered Post Service depending on which country the order is from. Pack & Track is always the 1st preference. If that is not available, Registered post will be used. Delivery usually takes 1-2 weeks.

2. Express International Shipping  ONLY $15 for orders. Express International Shipping is shipped using Australia Post’s Express International Courier Service. Delivery usually takes 2-4 business days.

We will always endeavour to do our best to make sure our pieces get to you in a timely and safe manner! However, the times above are estimates provided by Australia Post and we cannot be responsible for any delays caused by Australia Post and for items that are lost by them in transit.

Please Note: It is the customer’s responsibility to ensure their shipping address is correctly entered. Christiaan & York will not be responsible for undelivered parcels due to incorrect address. Items returned to our warehouse due to incorrect address that need to be reshipped will incur a $20 Handling & Postage fee.

3. TAXES, DUTIES & TARIFFS

Orders shipped to destinations outside of Australia may be subject to import taxes, customs/duties and fees levied by the destination country. Christiaan & York is not responsible for payment of these taxes/duties/fees and it is up to the recipient to ensure they comply with their local custom policies.

Please Note: It is the customer’s responsibility to ensure their shipping address is correctly entered.  Christiaan & York will not be responsible for undelivered parcels due to incorrect address.

4. MODE OF PAYMENTS

Currently we only accept payments via PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.